Appointments and Forms

What if I am late for an appointment?

You will not be seen and considered late if you are 10 minutes overdue. Please call our office as soon as possible to reschedule.

I have a form that needs to be completed. Do I need an appointment?

 Please review the following table and call our office at (562) 938-3116 if you have any questions or need to make an appointment.

Form Name	Los Angeles County	Orange County	Other County
Intake Form (GN6005 or 6006-LA, F063-41-05-OC)	Appointment Only	Appointment Only	Call Office
Progress Report Form (GN 6070)	Appointment Only	Appointment Only	Call Office
Monthly Attendance Form (GN 6365)	Walk-In Service	Appointment Only	Call Office
Training Verification Form	Walk-In Service	Walk-In Service	Call Office
Childcare Verification Form	Walk-In Service	Walk-In Service	Call Office
Employment Verification (Work-Study)	Appointment Only	Appointment Only	Call Office

My worker has not received my form. Can you email it to him/her?

Our office accepts forms and documentation via email at calworks@lbcc.edu. We email all forms directly to your worker once they are processed. If your worker has not received your form, please ask them to contact our office directly. We can review the situation and, if appropriate, resend the form. Special exceptions may be granted on a case-by-case basis and at our discretion.

Does your program offer online counseling?

Yes, our counselors offer virtual and phone counseling appointments. If our program counselor needs to verify a form or modify an educational plan, this can also be completed virtually or by phone with the student. Forms or documentation can be emailed directly to the counselor or to our CalWORKs office at calworks@lbcc.edu.

General CalWORKs Eligibility

What is CalWORKs?

CalWORKs is the California Work Opportunity and Responsibility to Kids program. It provides cash aid, employment services, and other benefits to needy families. You can read more about the program on the California Department of Social Services webpage.

How do I apply for CalWORKs?

Eligibility is determined by your county of residence’s welfare office. You can apply by visiting the BenefitsCal webpage.

How do I apply for Financial Aid?

You can apply by visiting the Free Application for Federal Student Aid (FAFSA) webpage. Please visit LBCC’s Financial Aid page for more information.

Can I receive CalWORKs if I receive Financial Aid?

Yes. Most college loans, grants, and work-study are regarded as “excluded income”. That means that your cash aid should not be reduced because you receive financial aid. Please note that if you are delinquent in any federal student loan or aid, you may not be eligible to receive financial aid. Please visit LBCC’s Financial Aid page for more information.

Can I receive CalWORKs if I DON’T receive Financial Aid?

Yes. Your eligibility and benefits are determined by a different agency and funding source (TANF).

How do I apply for the CARE program?

The CARE program is part of EOPS (Extended Opportunity Programs and Services). Please visit their website for more information.

If my child is the only one receiving cash aid, am I still qualified to participate in CalWORKs?

Possibly. Both the parent and child must receive cash aid. If the cash aid for the child is only from the Social Security Administration’s Supplemental Security Income, your household may still qualify for CalWORKs benefits. Eligibility is determined on a case-by-case basis; please refer to your assigned county case worker.

Ancillary Questions

If I receive a book grant or use the book loan library from EOPS, can I claim them on my county ancillary form?

No. If you have received books/materials paid for by EOPS, you should NOT be claiming them for County reimbursement.

I need special items (e.g., culinary chef uniform) per my class instructor. How can I ask for them on an ancillary form?

Please visit our office to help prepare the documentation. The items required must be listed on your class syllabus OR on the LBCC bookstore webpage.

Child Care

How do I get child care?

The CalWORKs program at LBCC only funds the childcare service; you would have to find your own provider. By our own policy, we do not provide or recommend any specific provider. 

For example, if you want to place your child with the on-campus LBCC Child Development Center, you would enroll your child, and our program would pay them for the times that you are in an approved activity (classes/work-study/study-time).

What different types of child care providers are there, and what documentation is required?

CHILDCARE SERVICES TYPE	Documentation Required	Livescan Required?
Licensed Center-Based	Provider Information: Copy of Business License, W-9 Tax Form	No.
License Exempt	Provider Information Declaration of Exemption Form W-9 Tax Form	No.
Family Day Care	Provider Information: Copy of Business License, a Copy of Provider’s California ID (non-expired), W-9 Tax Form	No.
Family Relative (Aunt, Uncle, Grandmother, Grandfather)	Provider Information: Copy of Business License, Copy of Provider’s California ID (non-expired), Declaration of Exemption Form, W-9 Tax Form	No.
Non-Relative	Provider Information: Copy of Provider’s California ID (non-expired), Declaration of Exemption Form, Health and Safety Self-Certification Form Trustline Application (TLR1 & TLR508), W-9 Tax Form	Yes.

What is the age range to be eligible for childcare coverage?

To be eligible, a child must be between 0-12 years of age. Eligibility ends after the child reaches the age of 13 years old.

Resources

I need help with housing/legal/clothing/food, etc. Where do I go?

Please visit our Resources Referral webpage. If you are a Long Beach City College student, please reach out to Student Health Services for additional resources.

I want to file a complaint about denial of service, problems with CalWORKs staff, etc.

Please reach out to our Assistant Director and Director to file your complaint directly. The CalWORKs Staff webpage has their respective email and phone numbers.