Computer Refresh

Overview

ITS Computer Refresh Program

Introduction

The ITS Computer Refresh Program receives funds to replace out-of-warranty computers once every technology refresh cycle for the following employee types.

  • One computer per permanent full-time district employee.
  • Officially designated adjunct faculty offices.

The Computer Refresh Process

When a computer is ready to be installed, ITS creates a ticket for the recipient. When available, a technician will schedule a time to perform the install, help transfer files, and configure printers.

ITS e-wastes the computers that it replaces. Regardless of the funding source (grants excluded), staff must agree to relinquish the old equipment. ITS will not re-purpose out-of-warranty computers, or be held responsible for supporting them. If a department knowingly employs an out-of-warranty computer, and that computer poses a security risk, ITS reserves the right to confiscate it and provide a loaner while the department purchases a replacement.

What the Program Does Not Cover

The program does NOT receive funds for the following resources; therefore, each area must plan and provide funding for them through its Department Plan.

Computers

  • Two or more computers per person
  • LTEs
  • Student workers
  • Contractors
  • Operational or Department specific computers
  • Indiscriminate adjunct faculty spaces

Accessories

  • Printers
  • Additional monitors
  • Additional hard drives
  • Additional RAM
  • Additional cables
  • etc

New Full-Time Instructional Faculty

Separate funds are provided to ITS to purchase computers for new full-time instructional faculty members. 

Computer Choices

Full-time faculty: To leverage technology in the classroom, ITS offers laptops in place of desktop computers from both Apple and Dell. If a laptop is chosen, ITS will include a docking station, monitor, keyboard, and mouse to provide a more desktop-like experience in the office. If a department has computing needs that exceed the standard configuration, a business justification must be provided.

PLEASE NOTE, at this time, there are no extra monitors in stock. Since second monitors are not funded by the program, ITS can only offer them when it is fortunate to come into possession of surplus from another area.